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mohan.sm
Case owner assignment on Customer email reply
Hi All,
I have email to case working where when an case is created via email, case owner is assigned to a Queue.
Now i want to bulid like if a user reply the case email he should become the owner of the case.
How can we achieve this?
Thanks!!
I have email to case working where when an case is created via email, case owner is assigned to a Queue.
Now i want to bulid like if a user reply the case email he should become the owner of the case.
How can we achieve this?
Thanks!!