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Michael Markel Jr Set up and manager shield platform encryption trailhead
I have tried the recommendations from other posts on this topic. I have created a couple of new DEs to try this out in. I set up the permissions correctly for my account. I added the fields and attachments to be encrypted but when I go into a contact or case the fields are not encrypted. I double-checked to make sure that the System Administrator does not have View Encrypted Data checked and all permission sets assigned to my user also don't have that option checked but the fields are still not encrypted and the trailhead is not validating, I keep getting the error 'The contact mobile phone field does not appear to be encrypted.' I also tried adding new contacts and cases and editing existing ones but still not encrypted.
All Answers
May I request you please provide a screenshot of the following so that we can look into it and do the needful accordingly.
1)"View Encrypted Data" checkbox for System Administrator Profile
2)List of permission sets associated with your user
3)"View Encrypted Data" checkbox for each of those permission sets
4)Platform Encryption page. Setup -> Security Controls -> Platform Encryption
5)List of Encrypted Fields
Regards,
Nagendra.
Here are the screenshots:
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Thanks,
Michael
This is either an issue with the platform encryption product or may be specifically related to Spring 17. Not sure the cause, but the end result is that I cannot complete the challenge.