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Irene Sless VF email template with attachment not sending attachment
I created a VisualForce email template that includes building up an attachment. If I test it from the template it all works nicely and includes the attachment when sending the email.
I then created a custom button on my Order object detail page with a URL (have also tried Javascript) that runs this template. The email is sent but the attachment is nowhere to be found. Debug log doesn't tell me anything so I have no idea what's happening.
Button URL is as below, the template id taken from the above email template.
I then created a custom button on my Order object detail page with a URL (have also tried Javascript) that runs this template. The email is sent but the attachment is nowhere to be found. Debug log doesn't tell me anything so I have no idea what's happening.
<apex:page standardController="Order" showHeader="false" applyHtmlTag="false" applyBodyTag="false" renderas="pdf">
<head>
<style>
body {
font-size:10px;
font-family: Verdana, Tahoma, sans-serif}
h2 {
font-size:14px;
font-weight: bold;
line-height: 16px}
h3 {
font-size:12px;
font-weight: bold;
line-height: 14px }
h4 {
font-size:11px;
font-weight: bold;
line-height:13px}
table, th, td {
border-collapse: collapse;
}
th { font-weight: bold; }
@page {
counter-increment: pages;
@top-center {content: counter(page) " of " counter(pages);}
@bottom-center {content: element(footer);}
}
div.footer {position: running(footer)}
#pageNum: before {content: counter(pages);}
</style>
</head>
<div class="footer" style="font-size:8pt;text-align:center">
<p align="center"><i>Copyright {!$Organization.Name}</i></p>
<apex:outputText value="Printed: {! NOW() }"/>
</div>
<!--Logo and RMA number -->
<table border="0" cellspacing="0" cellpadding="0" width="100%" id="table1">
<tr>
<td>
<img src='{!URLFOR($Resource.xx_address)}' title="logo" />
</td>
</tr>
<hr/>
</table>
<table border="0" cellspacing="0" cellpadding="0" width="100%" id="table1">
<tr>
<td>
This number must be attached to all items being returned<br/>
</td>
<td align="right">
<h2>Return Authorisation #: {!Order.OrderNumber}</h2>
</td>
</tr>
<hr/>
</table>
<!--Addresses -->
<table border="0" cellspacing="0" cellpadding="0" width="100%" id="table1">
<tr>
<td width="48%">
<h4>Customer Details</h4>
<h3>{!Order.Account.Name}</h3>
{!Order.Account.BillingStreet}<br/>
{!Order.Account.BillingPostalCode} {!Order.Account.BillingCity}
<br/><br/>
<b>Account Number: </b>{!Order.Account.AccountNumber}<br/>
</td>
<td width="4%"> </td>
<td>
<apex:outputText value="Date: {0,date,dd' 'MMMM', 'yyyy}">
<apex:param value="{!TODAY()}" />
</apex:outputText><br/>
<h4>Delivery Address for Return</h4>
{!$Organization.Name}<br/>
{!$Organization.Street}<br/>
{!$Organization.PostalCode} {!$Organization.City}<br/>
{!$Organization.Country}<br/>
</td>
</tr>
</table>
<br/>
<hr/>
<table border="0" width="100%" id="table2">
<tr>
<td>
<b>Contact name:</b> {!Order.CustomerAuthorizedBy.Name}<br/>
<b>Contact email:</b> {!Order.CustomerAuthorizedBy.Email}<br/>
<b>Contact phone:</b> {!Order.CustomerAuthorizedBy.Phone}
</td>
<td>
<b>Created by:</b> {!Order.CreatedBy.Name}<br/>
<b>Source Order :</b> {!Order.RMA_Source_Order__r.OrderNumber}<br/>
<b>Source Invoice:</b> {!Order.RMA_Source_Invoice__r.Name}<br/>
<b>Case:</b> {!Order.RMA_Source_Document__c}
</td>
</tr>
</table>
<br/>
<hr/>
<table border="0" width="100%" id="table3">
<tr>
<td bgcolor="#C0C0C0"><h4>Product</h4></td>
<td bgcolor="#C0C0C0"><h4>Description</h4></td>
<td bgcolor="#C0C0C0"><h4>Quantity</h4></td>
<td bgcolor="#C0C0C0"><h4>Unit</h4></td>
</tr>
<apex:repeat value="{!Order.OrderItems}" var="line">
<tr>
<td>{!line.PricebookEntry.ProductCode}</td>
<td>{!line.Description}</td>
<td>{!line.Quantity}</td>
<td>{!line.Unit__c}</td>
</tr>
</apex:repeat>
</table>
<br/>
<hr/>
<br/>
<p>{!Order.Description}</p>
<br/>
<hr/>
<table width="100%" id="table5">
<tr>
<td><b>This is your RMA (Return Maintenance Authority) return form as requested.<br/>
THE RMA NUMBER ABOVE MUST BE CLEARLY MARKED ON THE OUTSIDE OF THE PARCEL BEING RETURNED</b>
<br/>
Please ensure that the goods are sufficiently packaged to ensure that no damage occurs during transit.<br/>
If you have any queries or, want to follow up on the collection relating to this return, please contact
xx on <b>0800 xxxxx</b> or <b>email sales@xx.com</b>
</td>
</tr>
<tr>
<td alight="center">
<h3>Return Reason - please complete</h3>
<table border="1" width="95%" height="100px">
<tr><td height="100px"></td></tr>
</table>
</td>
</tr>
</table>
</apex:page>
Button URL is as below, the template id taken from the above email template.
/_ui/core/email/author/EmailAuthor?p2_lkid=001O000000NYJbV&rtype=003&p3_lkid={!Order.Id}&retURL=%2F{!Order.Id}&template_id=00XO0000000Ek5M
Can you please check this links?:
https://developer.salesforce.com/docs/atlas.en-us.pages.meta/pages/pages_email_templates_creating.htm
https://developer.salesforce.com/docs/atlas.en-us.pages.meta/pages/pages_email_templates_attachments.htm