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Bosko Vujatovic
web-to-case, one field showing up blank
I've been using Web-to-case for clients for a few months now and have never had an issue. Today I came across an issue where the field "Estimated Start Date" show up blank, even though I made the field required in the online form. This appears to be for 1 client only and 1 contact, as other clients and contacts from that client are coming in with the Estimated Start Date showing. Any ideas?
Andries.Neyens
Take a look at the created by user. Maybe it was inserted manually by a collegue ? Or by date to see if the record was created before you added the required field.