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pelika Gupta 2 how to calculate undelivered mails in marketing cloud
i have a Campaign with 1796 campaign members .i have sent a mail to all members of this campaign through marketing cloud.
Below is the result on the email send page:
target group: 1.796
Sent 1.464
Bounces 319
Delivered 1.145
Existing unsubscribes 2
The existing undeliverables + existing unsubscribes = 1796 minus 1464 = 332
so this means , undeliverables = 330 (as unsubscribed is 2)
but if i export the report with subscribers as status of "undelivered" , i get the count as 488.
how to finally check the undeliverable mails.
Below is the result on the email send page:
target group: 1.796
Sent 1.464
Bounces 319
Delivered 1.145
Existing unsubscribes 2
The existing undeliverables + existing unsubscribes = 1796 minus 1464 = 332
so this means , undeliverables = 330 (as unsubscribed is 2)
but if i export the report with subscribers as status of "undelivered" , i get the count as 488.
how to finally check the undeliverable mails.
pelika Gupta 2Also, Number of Existing undeliverables is 319