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FabienneFabienne 

Updating Account Record Type

Hi all, 
I am trying to update the record type on Account Object for a few records. I exported the records with their id's and then associated the right record type( Record type id) in a csv file. I keep loading that file using data loader and workbench but the record types are not changing. What could be the issue here? It keeps saying update successful but when i login to salesforce nothing has change.
karthikeyan perumalkarthikeyan perumal
Hello, 

have you checked your  "SalesforceLogFile Successorfailer"  it will contain log inf which records are failer or success like below screenshot. 

Inside the folder. 
User-added image

inside the falier file : 

User-added image

do the following steps: 

clear files in this folder. 
upload the CSV file again update it again. and check thats folder. fille will be there. 

Hoep this will helps you. 

Thanks
karthik


 
SalesFORCE_enFORCErSalesFORCE_enFORCEr
Are you able to change it manually? There may be some workflow/trigger which updates it back to original.