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Jamie EdwardsJamie Edwards 

reCAPTCHA - Spring 17 - Insufficient Privileges When Adding API Key

Hello,

I'm getting an "Insufficient Privileges" error message when I try adding my reCAPTCHA API key.  I have seen posts from others who have gotten past this step.  Hence, I am wondering if this is because I'm on the Professional version, even though the Spring 17 notes say that reCAPTCHA is available for Professional.

Anyone know about API Key Privileges?  Or anyone on Professional been able to succesfully enter an API key?

Thanks!
Jamie
Best Answer chosen by Jamie Edwards
peterg012peterg012
Hi - I got it working jsut like this:

o Enable, please follow below steps:
1. Click Setup
2. Click Customize
3. Click User Interface
4. Enable Show Quick Create
5. Click Save
After this, go back and add the new reCAPTCHA API Key Pair:
1. Click Setup
2. Click Customize
3. Click Leads | Select “Web-to-Lead”
2. Click Create Web-to-Lead form
3. Enable Spam Filtering
4. Click reCAPTCHA API Key Pair Lookup button
5. Click New | fill out Required fields
6. Click Save

All Answers

peterg012peterg012
Hi - We are running Enterprise edition and have the same issue.   Did you ever resolve this?
Jamie EdwardsJamie Edwards
No, I haven't gotten it resolved.  It's good to know its not just a Pro problem though.  Now, I wonder how others, who said they generated the form, got past this.
peterg012peterg012
Hi - I got it working jsut like this:

o Enable, please follow below steps:
1. Click Setup
2. Click Customize
3. Click User Interface
4. Enable Show Quick Create
5. Click Save
After this, go back and add the new reCAPTCHA API Key Pair:
1. Click Setup
2. Click Customize
3. Click Leads | Select “Web-to-Lead”
2. Click Create Web-to-Lead form
3. Enable Spam Filtering
4. Click reCAPTCHA API Key Pair Lookup button
5. Click New | fill out Required fields
6. Click Save
This was selected as the best answer
Jamie EdwardsJamie Edwards
That worked for me!  Thanks!!!  I would have never found that on my own.
Serious SupportSerious Support
Ditto, here. I click on the pair lookup button on the Create Web-to-Lead form page and it take sme to a page with 'API Key Pair Nickname' but there's no option to create a new pair. It's just an empty list page.
Serious SupportSerious Support
Wow. I was expecting it to be when I clicked on the Key Pair link. I misread the instructions above, it appears. If youclick on the magnifyiing glass, there is indeed an option to create a new pair. Really poor UX, there.
Michael KellyMichael Kelly
I was having same issue and got past but now I get an error that says , Data Uniqueness Violation,   does anyone have any ideas to get past this or what this error means?