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Amit Singh 1Amit Singh 1 

Console components are not showing for Agent profile in Console App

Hi All,

I am stukked into a requirement my requirement is to show the related articles in console sidebar. I am able to see the same when I am login as System Administer and not able to see if I am login as agent profile. I already added both Milestone and Knowledge article into custom console components. I am not sure if some one have changed the profile setting as it was working fine yesterday.
User-added image

From above setting I am able to see the desired result as Admin but not as Agent. I am only able to see milestone tracker.

Please help me:)
Thanks in advance!
Amit Singh
Best Answer chosen by Amit Singh 1
Amit Singh 1Amit Singh 1
Hi Nagendra,

Thanks for your response. I already did by myself.
 

All Answers

NagendraNagendra (Salesforce Developers) 
Hi Amit,

Please check with below link which might help you to accelerate further with above requirement. Hope this helps.

Regards,
Nagendra.
Amit Singh 1Amit Singh 1
Hi Nagendra,

Thanks for your response. I already did by myself.
 
This was selected as the best answer