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Igor Androsov 22
Mobile App SOSExample throws error
Any idea what this SOS error mean Code=3002?
com.salesforce.sos Code=3002 "Failed to start an SOS Session https://d.la2w2.salesforceliveagent.com/chat/rest/SosClient/SosRequest Request failed: internal server error (500)" UserInfo={NSLocalizedDescription=Failed to start an SOS Session https://d.la2w2.salesforceliveagent.com/chat/rest/SosClient/SosRequest Request failed: internal server error (500)}
com.salesforce.sos Code=3002 "Failed to start an SOS Session https://d.la2w2.salesforceliveagent.com/chat/rest/SosClient/SosRequest Request failed: internal server error (500)" UserInfo={NSLocalizedDescription=Failed to start an SOS Session https://d.la2w2.salesforceliveagent.com/chat/rest/SosClient/SosRequest Request failed: internal server error (500)}
The above is related to SOSServerSessionCreationError.
SOSServerSessionCreationError:
Error returned when the session creation request is not successful.
Error Code: 3002
For more information, you can check with below link.
- https://developer.salesforce.com/docs/atlas.en-us.noversion.service_sdk_ios.meta/service_sdk_ios/SOSErrorCode.htm
Hope this helps.Best Regards,
Nagendra.