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MicheTMicheT 

Live Agent After Hours Data Capture

We have a pre-chat form hosted on our website to initiate the chat. However, if there are no agents online, I want it to create a web-to-case from the pre-chat form. Is this possible? Can't seem to find this anywhere.
Thanks!
NagendraNagendra (Salesforce Developers) 
Hi Miche,

May I suggest you please give a try by creating separate form?

Please let us know if this works.

Mark it as solved if it's resolved.

Thanks,
Nagendra.
MicheTMicheT
Thanks Nagendra. That's exactly what I ended up doing.