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Donald ArahoodDonald Arahood 

Share cases with customers - customer community user does not show in available profiles

I am stuck with this trailhead.  There is no customer community user profile listed in available profiles.  I have gone back and forth looking at user settings and everything else I can think of.  Any guidance as to how to get it to show would be massively appreciated.
Rahul KumarRahul Kumar (Salesforce Developers) 
Hi Donald,

May I request you to please check the below link for Share cases with customers.​ I hope it will be helpful.

Please mark it as best answer if the information is informative.

Rahul Kumar
Donald ArahoodDonald Arahood
Hi Rahul,

I have already tried those links and got nowhere. 

The below, hopefully, will show my issue.  There is no customer community user listed in available profiles.  If I need to go back and revisit something, I will gladly do that to learn from my mistakes.


User-added image
Donald ArahoodDonald Arahood
Thanks Rahul,

Already visited those links but found no help.

This screenshot should help to show my issue... there is no customer community user in available profiles and I am unclear as to how to get it there.

User-added image