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praneeth aitharaju 4praneeth aitharaju 4 

salesforce for outlook duplicate events

Hello 
We are using a booking tool which creates a event in salesforce and blocks a calendar in outlook and also we have salesforce for Outlook which is now synced with outlook for all the events which blocks the calendar in Outlook . Now , the issue here is i am getting duplicate events created in outlook from the booking tool and also from salesforce for outlook .
Is there any solution for this issue ?  
Rahul KumarRahul Kumar (Salesforce Developers) 
Hi Praneeth,
 
  • This is usually related to having more than one application synchronizing data between Outlook and Salesforce. Salesforce offers a few different applications to allow users to synchronize their contacts, events, and tasks with their Outlook or mobile device and since Outlook usually is linked and syncs up with the mobile device, it could cause duplication, deletion or unwanted updates.
 
  • This article will explain a few possible scenarios that could cause your Outlook data to be duplicated or deleted as well as how to identify the root cause and prevent any future duplication or deletion
            1- Deletion of duplicated records in Outlook is a manual process unless you have a 3rd party application that performs that task for you.
            2- Deleted records in Outlook will go to the Deleted items folder that you can easily recover
             3- Deleted items in Salesforce will end up in the user's Recycle Bin that also  can be restored within 15 days.

(The Recycle Bin link in the sidebar lets you view and restore recently deleted records for 15 days before they are permanently deleted. Your Recycle Bin record limit is 25 times the Megabytes (MBs) in your storage. For example, if your organization has 1 GB of storage then your limit is 25 times 1000 MB or 25,000 records.
If your organization reaches its Recycle Bin limit, Salesforce automatically removes the oldest records if they have been in the Recycle Bin for at least two hours)

Please refer the below link for reference.
I hope it will be helpful.

Please mark it as best answer if the information is informative.

BestRegards
RahulKumar
Sandeep Kumar 2065Sandeep Kumar 2065
Combining PST files is a major cause of replication in Outlook PST file. But you can remove duplicate mails in Outlook with the help of CleanUp utility.
•    First thing you need to do is configure Account rules properly
•    Second schedule the Inbox Update frequency, for this click on send/receive button and then defined send/receive groups.
•    Now use CleanUp tool, you can opt for Cleanup conversations, CleanUp Folder and Clean Up Folder and Subfolders as per your requirement.
Read detail steps at http://www.filerepairtools.com/tips/remove-duplicate-emails-contacts-messages-outlook-2016/
Jaime LoydJaime Loyd
PST Duplicate Removal Software is best, effective and secure utility to remove duplicate emails and content. User can also move duplicate items to any other sub folder. This software also help to minimize MS Outlook PST file size. Software is supported by all versions of MS Outlook and Windows Operating System.
Get more features and download free trial version from :- https://www.sysinfotools.com/recovery/outlook-duplicate-remover.php