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DaNae GrahamDaNae Graham 

How to populate setToAddresses in SingleEmail in my controller

Hi All,

I am trying to update a controller to send an email to 1 of 2 support teams in our company (depending on criteria).  Currently the controller sends an email to our support team in Canada whenever a lead is converted (the email address is being queried by the name of the license the support team shares).  What I want it to do is send an email to our US Support team if the lead is in the US and all other leads get sent to CA Support as is.  I am having trouble setting this up.  I know I need to use the SingleEmail class and populate setToAddresses but am having trouble with syntax and delivery.  

Please advise and thank you so much!

Here is how the code is currently set up:

User-added image

Here is what I have tried to do and did not work:

User-added image

I also tried:

User-added image

Lastly here is the whole controller if it helps:

/*
This is the controller for the Visual Force page leadConvertPage.
*/

public with sharing class leadConvertController extends PageControllerBase {
    
    // This is the lead that is to be converted
    public  Lead leadToConvert {get; set;}
    
    public List<Attachment> attachments {get; set;}
    
    // Constructor for this controller
    public leadConvertController(ApexPages.StandardController stdController) {
        
        //get the ID to query for the Lead fields
        Id leadId = stdController.getId();
        
        leadToConvert = [SELECT Id, Status, OwnerId, Name, Company, Country, Lead_Type__c, Title__c, Dealer_Number__c, Promo_Code__c,  LeadSource FROM Lead WHERE Id = :leadId];
        attachments = [Select Id, ParentId, Body, Name FROM Attachment WHERE ParentId = :leadId];
    }

/*
These are instances of the components' controllers which this class will access.
If you add new custom components, add an instance of the class here
*/
    public leadConvertCoreComponentController myComponentController { get; set; }
    public leadConvertTaskInfoComponentController myTaskComponentController { get; set; }
    public leadConvertTaskDescComponentController myDescriptionComponentController { get; set; }  
  /*
  These are the set methods which override the methods in PageControllerBase. 
  These methods will be called by the ComponentControllerBase class.
  
  If you add new custom components, a new overridden set method must be added here.
  */
    public override void setComponentController(ComponentControllerBase compController) {
        
        myComponentController = (leadConvertCoreComponentController)compController;
    
    }
   
    public override void setTaskComponentController(ComponentControllerBase compController) {
    
        myTaskComponentController = (leadConvertTaskInfoComponentController)compController;
    
    }
  
    public override void setDescriptionComponentController(ComponentControllerBase compController) {
    
        myDescriptionComponentController = (leadConvertTaskDescComponentController)compController;
    
    } 

/*
  These are the get methods which override the methods in PageControllerBase.
  
  If you add new custom components, a new overridden get method must be added here.
  */
    public override ComponentControllerBase getMyComponentController() {

        return myComponentController;

    }

    public override ComponentControllerBase getmyTaskComponentController() {

        return myTaskComponentController;

    }   
  
    public override ComponentControllerBase getmyDescriptionComponentController() {

        return myDescriptionComponentController;

    }
    
    
    // This method is called when the user clicks the Convert button on the VF Page
    public PageReference convertLead() {
// This is the lead convert object that will convert the lead 
        Database.LeadConvert leadConvert = new database.LeadConvert();
        
        // if a due date is set but the subject is not, then show an error 
        if (myTaskComponentController != null && myTaskComponentController.taskID.ActivityDate != null && string.isBlank(myTaskComponentController.taskID.Subject)){
            
            PrintError('You must enter a Subject if a Due Date is set..');
            return null;
            
        } 
        
        // if Lead Status is not entered show an error  
        if (myComponentController != null && myComponentController.leadConvert.Status == 'NONE'){
            
            PrintError('Please select a Lead Status.');
            return null;
            
        } 
        
        //set lead ID
        leadConvert.setLeadId(leadToConvert.Id);    
        
        //if the main lead convert component is not set then return
        if (myComponentController == NULL) return null;
        
        //if the Account is not set, then show an error
        if (myComponentController.selectedAccount == 'NONE')
        {
            PrintError('Please select an Account.');
            return null;
            
        }
        
        // otherwise set the account id
        else if (myComponentController != NULL && myComponentController.selectedAccount != 'NEW') {
            leadConvert.setAccountId(myComponentController.selectedAccount);
        }
        
        //else if(myComponentController != null && myComponentController.selectedAccount == 'NEW' && attachments.size() <= 0) {
        //    PrintError('Cannot convert lead without contract! Please wait for the completed contract to be sent back.');
        //    return null;
        //}
        
        //set the lead convert status
        leadConvert.setConvertedStatus(myComponentController.leadConvert.Status);
        
        //set the variable to create or not create an opportunity
        leadConvert.setDoNotCreateOpportunity(true);
        
        //set the Opportunity name
        leadConvert.setOpportunityName(((true) 
            ? null : myComponentController.opportunityID.Name));
        
        //set the owner id
        leadConvert.setOwnerId(myComponentController.contactID.ownerID);
        
        //set whether to have a notification email
        leadConvert.setSendNotificationEmail(myComponentController.sendOwnerEmail);
        
        system.debug('leadConvert --> ' + leadConvert);
        
        //convert the lead
        Database.LeadConvertResult leadConvertResult = Database.convertLead(leadConvert);
        
        
        // Only update account new is selected.
        if(myComponentController.selectedAccount == 'NEW') {
            //get the ID to query for the Lead fields
            Id accountId = leadConvertResult.getAccountId();
            
            Account account = [SELECT Id, V1_Origin_ID__c, AFC_Dealer_ID__c, Internal_Notes__c FROM Account WHERE Id = :accountId];
            account.Account_Type__c = leadToConvert.Lead_Type__c;
            account.V1_Origin_ID__c = myComponentController.accountId.V1_Origin_ID__c;
            account.AFC_Dealer_ID__c = myComponentController.accountId.AFC_Dealer_ID__c;
            account.Internal_Notes__c = myComponentController.accountId.Internal_Notes__c;
            account.AccountSource = leadToConvert.LeadSource;
            account.Promo_Code__c = leadToConvert.Promo_Code__c;
            
            // Email support for creating TradeRev Dealer
            Messaging.SingleEmailMessage mail = new Messaging.SingleEmailMessage();
            
            // Work around to retrieve necessary template and target object IDs
            List<EmailTemplate> templates = [SELECT Id FROM EmailTemplate WHERE Name = 'Create Dealer Support Email'];
            List<User> supportUsers = [SELECT Id FROM User WHERE FirstName = 'TradeRev' AND LastName = 'Support'];
            
            mail.setTemplateId(templates.get(0).Id);
            mail.setTargetObjectId(supportUsers.get(0).Id);
            mail.setBccSender(false);
            if (leadToConvert.Country == 'United States') {
                List<String> myStrings = new List<String> { 'registrations@openlane.com' };
                mail.setCcAddresses(myStrings);
            }
            if (leadToConvert.Country == 'Canada') {
                List<String> myStrings = new List<String> { 'registrationscanada@openlane.com' };
                mail.setCcAddresses(myStrings);
            }
            if (leadToConvert.Country == 'Ireland') {
                List<String> myStrings = new List<String> { 'registrationscanada@openlane.com' };
                mail.setCcAddresses(myStrings);
            }            
            if (leadToConvert.Country == 'Mexico') {
                List<String> myStrings = new List<String> { 'registrationscanada@openlane.com' };
                mail.setCcAddresses(myStrings);
            }
            mail.setUseSignature(false);
            mail.setWhatId(account.Id);
            mail.saveAsActivity = false;    
            
            //Set email file attachments
            List<Messaging.Emailfileattachment> fileAttachments = new List<Messaging.Emailfileattachment>();
            
            // Get all of the attachments an add it to the account
            for (Attachment a : attachments) {
                // Adds attachment to emails
                Messaging.Emailfileattachment efa = new Messaging.Emailfileattachment();
                efa.setFileName(a.Name);
                efa.setBody(a.Body);
                fileAttachments.add(efa);               
            }
            
            update account;
                    
            //Set attachment and send email
            mail.setFileAttachments(fileAttachments);
            Messaging.sendEmail(new Messaging.SingleEmailMessage[] { mail });
        }
        // Set Contact Title and Create TR User
        Id newContactId = leadConvertResult.getContactId();
        Contact contact = [SELECT Id from Contact WHERE Id = :newContactId];
        contact.Title__c = leadToConvert.Title__c;
        contact.Create_TR_User__c = true;
        update contact;
        
        // if the lead converting was a success then create a task
        if (leadConvertResult.success)
        {
        // make sure that the task information component is being used and check to see if the user has filled out the Subject field 
            if(myTaskComponentController != NULL 
                && myDescriptionComponentController != NULL 
                && myTaskComponentController.taskID.subject != null)
            {
            //create a new task
                Task taskToCreate = new Task();
                
                //set whether there is a reminder
                taskToCreate.IsReminderSet = myTaskComponentController.remCon.taskID.IsReminderSet;
                
                //if the reminder is set, and the reminder's date is set
                if (taskToCreate.IsReminderSet 
                    && myTaskComponentController.remCon.taskID.ActivityDate != null) {
//set the reminder time based on the reminder class's ActivityDate
//The date and time in the reminder class is converted into a datetime by the convertToDatetime() method
                    taskToCreate.ReminderDateTime = 
                        convertToDatetime(
                            myTaskComponentController.remCon.taskID.ActivityDate,
                            myTaskComponentController.remCon.reminderTime
                        );
                    system.debug('taskToCreate.ReminderDateTime --> ' + taskToCreate.ReminderDateTime);
                    
                }   
//set the whatId to the Opportunity Id            
                taskToCreate.WhatId = leadConvertResult.getOpportunityId();
                
                //set the whoId to the contact Id
                taskToCreate.WhoId = leadConvertResult.getContactId();
                
                //set the subject
                taskToCreate.Subject = myTaskComponentController.taskID.Subject;
                
                //set the status
                taskToCreate.Status = myTaskComponentController.taskID.Status;
                
                //set the activity date 
                taskToCreate.ActivityDate = myTaskComponentController.taskID.ActivityDate;
                
                //set the Priority 
                taskToCreate.Priority = myTaskComponentController.taskID.Priority;
                
                //set the custom field Primary Resource (this is a custom field on the Task showing an example of adding custom fields to the page)
                taskToCreate.Primary_Resource__c = myTaskComponentController.taskID.Primary_Resource__c;
                
                //set the Description field which comes from the leadConvertTaskDescComponent
                taskToCreate.Description =  myDescriptionComponentController.taskID.Description;

//if the sendNotificationEmail variable in the leadConvertTaskDescComponent class is set then send an email
                if (myDescriptionComponentController.sendNotificationEmail)
                {
                //create a new DMLOptions class instance
                    Database.DMLOptions dmlo = new Database.DMLOptions();
                    
                    //set the trigger user email flag to true
                    dmlo.EmailHeader.triggerUserEmail = true;
                    
                    //insert the task
                    database.insert(taskToCreate, dmlo);
                }
                else
                {
                //if the sendNotificationEmail field was not checked by the user then simply insert the task
                    insert taskToCreate;
                }
            }
            
            // redirect the user to the newly created Account
            PageReference pageRef = new PageReference('/' + leadConvertResult.getAccountId());
            
            pageRef.setRedirect(true);
            
            return pageRef; 
        }
        else
        {

            //if converting was unsucessful, print the errors to the pageMessages and return null
            System.Debug(leadConvertResult.errors);

            PrintErrors(leadConvertResult.errors);
            
            return null;
        }
        
        return null;

    }
  
  //this method will take database errors and print them to teh PageMessages 
    public void PrintErrors(Database.Error[] errors)
    {
        for(Database.Error error : errors)
        {
            ApexPages.Message msg = new ApexPages.Message(ApexPages.Severity.ERROR, error.message);
            ApexPages.addMessage(msg);
        }
    }
    
    //This method will put an error into the PageMessages on the page
    public void PrintError(string error) {
        ApexPages.Message msg = new 
            ApexPages.Message(ApexPages.Severity.ERROR, error);
        ApexPages.addMessage(msg);
    } 
    
    // given a date and time, where time is a string this method will return a DateTime
    private DateTime convertToDatetime(Date d, string t) {
        String timeFormat = DateTimeUtility.LocaleToTimeFormatMap().get(UserInfo.getLocale());
        
        //if the local of the user uses AM/PM 
        if (timeFormat != null && timeFormat.endsWith('a')) {
        
        //split the time into 2 strings 1 time and 1 am r pm
            string [] reminderTime = t.split(' ');
            
            //split the time into hour and minute
            string hour = reminderTime[0].split(':')[0];
            string min = reminderTime[0].split(':')[1];
            
            //get the am or pm
            string AM_PM = reminderTime[1];
            
            //turn the hour into an integer
            integer hr = Integer.valueOf(hour);
            
            //if the am/pm part of the string is PM then add 12 hours
            if (AM_PM.equalsIgnoreCase('PM')) hr += 12;
            
            //return a new DateTime based on the above information
            return (
                DateTime.newInstance(
                    d, 
                    Time.newInstance(
                        hr, 
                        Integer.valueOf(min), 
                        0,
                        0
                    )
                )
            ); 
        }
        //If the user's local does not use AM/PM and uses 24 hour time
        else {
            
            //split the time by a : to get hour and minute
            string hour = t.split(':')[0];
            string min = t.split(':')[1];
            
            //turn the hour into an integer
            integer hr = Integer.valueOf(hour);
            
            //return a new DateTime based on the above information
            return (
                DateTime.newInstance(
                    d, 
                    Time.newInstance(
                        hr, 
                        Integer.valueOf(min), 
                        0,
                        0
                    )
                )
            ); 
        }
    }
}

Best Answer chosen by DaNae Graham
Anjita MaheshwariAnjita Maheshwari
Hi Danae,

Yes, you can replace mail.setToAddresses(new String[]{supportUsers.get(0).Email}); with mail.setToAddresses(new String[]{'support@traderev.com'}); or mail.setToAddresses(new String[]{'ussupport@traderev.com'}); and remove the query. It will also work.

There is possibility that you need to change this email address in future. So best practice is to hold this email address in some custom setting. You can create one custom setting with a field 'Email' and set default value of field Email as 'ussupport@traderev.com' or 'support@traderev.com' whatever you need. 

Then use this custom setting in your code like this:

String email = Custom_Setting_Name__c.getOrgDefaults().Email__c;
mail.setToAddresses(new String[]{email});

Thanks,
Anjita

All Answers

RKSalesforceRKSalesforce
Hi Danae,

Please try below way:
trigger EmailWithHigherSalary on Employee__c (after insert) {
  
    if(trigger.isUpdate || trigger.isInsert)
    {
        List<User> UserList = [select id, Email from user where ProfileId = '00e90000001uPesAAE'];
        List<Messaging.SingleEmailMessage> mails = new List<Messaging.SingleEmailMessage>();
        Messaging.SingleEmailMessage mail = new Messaging.SingleEmailMessage();
        List<string> sendTo = new List<string>();
        sendTo.add(UserInfo.getUserEmail());
        for(User u : UserList)
        {
            sendTo.add(u.Email);
        }
        mail.setToAddresses(sendTo);
        mail.setSubject('Subject');
        for(Employee__c e : trigger.new)
        {
            if(e.salary__c >= 70000)
            {
                string body = 'Dear  Administrator, ';
                body += e.First_Name__c + e.Last_Name__c + ', ';
                body += 'With salary :' + e.salary__c + ' created.';
                body += 'Thanks and regards';
                body += 'HR Team';
                mail.setHtmlBody(body);
                mails.add(mail);
                Messaging.sendEmail(mails);
                
            }
                
        }
    }
}

Please let me know if it helps.

Regards,
Ramakant
Anjita MaheshwariAnjita Maheshwari
Hi Danae,

Please try this:

            // Email support for creating TradeRev Dealer
            Messaging.SingleEmailMessage mail = new Messaging.SingleEmailMessage();
            
            // Work around to retrieve necessary template and target object IDs
            List<EmailTemplate> templates = [SELECT Id FROM EmailTemplate WHERE Name = 'Create Dealer Support Email'];
            List<User> supportUsers = [SELECT Id, Email FROM User WHERE FirstName = 'TradeRev' AND LastName = 'Support'];
            
            mail.setTemplateId(templates.get(0).Id);
            //You can not use setTargetObjectId() function when you are using setTemplateId() function 
            //mail.setTargetObjectId(supportUsers.get(0).Id);
            mail.setBccSender(false);
            if (leadToConvert.Country == 'United States') {
                List<String> myStrings = new List<String> { 'registrations@openlane.com' };
                mail.setCcAddresses(myStrings);
               //use list of String instead of just String : In your last trial, issue was because of this
                mail.setToAddresses(new String[]{supportUsers.get(0).Email});
            }
            if (leadToConvert.Country == 'Canada') {
                List<String> myStrings = new List<String> { 'registrationscanada@openlane.com' };
                mail.setCcAddresses(myStrings);
                mail.setToAddresses(new String[]{supportUsers.get(0).Email});
            }
            if (leadToConvert.Country == 'Ireland') {
                List<String> myStrings = new List<String> { 'registrationscanada@openlane.com' };
                mail.setCcAddresses(myStrings);
                mail.setToAddresses(new String[]{supportUsers.get(0).Email});
            }            
            if (leadToConvert.Country == 'Mexico') {
                List<String> myStrings = new List<String> { 'registrationscanada@openlane.com' };
                mail.setCcAddresses(myStrings);
                mail.setToAddresses(new String[]{supportUsers.get(0).Email});
            }
            mail.setUseSignature(false);
            mail.setWhatId(account.Id);
            mail.saveAsActivity = false;  

Please let me know if you still face any issue.

Thanks,
​Anjita
DaNae GrahamDaNae Graham
@[Anjita Maheshwari] is it possible to set this up without referencing the
List<User> supportUsers = [SELECT Id, Email FROM User WHERE FirstName = 'TradeRev' AND LastName = 'Support'];
?  The goal is to remove this line and insert a hard-coded email address:

US Support = ussupport@traderev.com
Else = support@traderev.com

Please advise.  Thank you!
Anjita MaheshwariAnjita Maheshwari
Hi Danae,

Yes, you can replace mail.setToAddresses(new String[]{supportUsers.get(0).Email}); with mail.setToAddresses(new String[]{'support@traderev.com'}); or mail.setToAddresses(new String[]{'ussupport@traderev.com'}); and remove the query. It will also work.

There is possibility that you need to change this email address in future. So best practice is to hold this email address in some custom setting. You can create one custom setting with a field 'Email' and set default value of field Email as 'ussupport@traderev.com' or 'support@traderev.com' whatever you need. 

Then use this custom setting in your code like this:

String email = Custom_Setting_Name__c.getOrgDefaults().Email__c;
mail.setToAddresses(new String[]{email});

Thanks,
Anjita
This was selected as the best answer
DaNae GrahamDaNae Graham
Thank you @[Anjita Maheshwari]!  This works great :)