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Sathish VenkatSathish Venkat 

'Submit for Approval' button on Email Publisher

Hello - Below is the screenshot of the email publisher configured in the case feed layout. I would like to know how this 'Submit for Approval' button is configured in this layout. I tried quite a few options but cannot find where it is configured. Can someone help me on this.
Note - The default option is 'Send Email' button and the Salesforce help just says depending on how the sys admin configured the feed layout this name changes.

User-added image
UrminderUrminder
Try to create a new page layout for the case. While creation select check box "Feed-Based Layout".

Then add Email Publisher action from Quick Actions. You might see 3 email action there. Hover on the email and select which has Name Case.Email and Action Type : Email. 

Before this make sure that you have Enabled Case Feed tracking and Set Email Deliverability to all. Also you need to enable Email-to-Case.

I have tried this and this works for me! :)