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Raymond AireyRaymond Airey 

Populating Drop-Down from Account Delivery State field

Hi All,

I currently have a situation where we have account billing/delivery details updated from an External system. Those delivery address details are then used to process orders through Salesforce. We then have a workflow rule that will automatically populate the address details from the account across to the order.

The issue I have is the fields for the delivery details are 'TEXT' fields (Account.BillingState) and one of the fields in the Opportunity is a Drop-Down and I am having trouble creating a workflow that will take the Text and update the Drop-Down. The other issue I have is that there is a lot of Apex code in the background so I am restricted to what I can do.

Any help would be appreicated.

Thanks,
 

Raymond