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NAlmola Define Record Type on Custom Community button?
We currently have two profiles on our Partner Community whom each have a record type on a Custom Object.
At the moment, we have a custom button on a case page layout which points to the first record type:
https://XXXXX.force.com/technicians/a0o/e?CF00Nw0000003MFwU={!Case.CaseNumber}&Name=QA{!Case.CaseNumber}&CF00Nw0000003MFwU_lkid={!Case.Id}&retURL={!Case.Id}
The second profile only has access to the second record record type yet can bring up the first by selecting the above button.
First question is how do we modify this button to provide dynamic selection of the correct record type according to profile?
Second question, I've created another custom button to the second record type but it still redirects the User to the first record type, what's wrong with this picture? See below:
https://XXXXX.force.com/technicians/a0o/e?CF00Nw0000003MFwU={!Case.CaseNumber}&Name=QA{!Case.CaseNumber}&CF00Nw0000003MFwU_lkid={!Case.Id}&retURL={!Case.Id}&RecordType=012w00000003IUB
At the moment, we have a custom button on a case page layout which points to the first record type:
https://XXXXX.force.com/technicians/a0o/e?CF00Nw0000003MFwU={!Case.CaseNumber}&Name=QA{!Case.CaseNumber}&CF00Nw0000003MFwU_lkid={!Case.Id}&retURL={!Case.Id}
The second profile only has access to the second record record type yet can bring up the first by selecting the above button.
First question is how do we modify this button to provide dynamic selection of the correct record type according to profile?
Second question, I've created another custom button to the second record type but it still redirects the User to the first record type, what's wrong with this picture? See below:
https://XXXXX.force.com/technicians/a0o/e?CF00Nw0000003MFwU={!Case.CaseNumber}&Name=QA{!Case.CaseNumber}&CF00Nw0000003MFwU_lkid={!Case.Id}&retURL={!Case.Id}&RecordType=012w00000003IUB