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Stephen E 4Stephen E 4 

Concurrency issues during salesforce bulkload nightly jobs

Hello,

We use The salesforce API to bulkload records from our ERP system in to SF nightly. However, we are running in to an issue. 


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User-added image


We regularly run in to the 'TooManyLockFailure' error. We did some googling and read a few threads on concurrency and bulkloads (i.e. running things in serial so nothing bumps in to each other)

However the above is still happening, is there any way to better handle/avoid this error? Salesforce says it retries the batch but it has never once succeeed. This error seems to happen randomly, after we notice records have failed, we run the program again with no issue. What gives?