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Martin Hurst 9Martin Hurst 9 

Trailhead course - Create a Role Hierarchy for a new Team Alignment - Getting error message even though it is created in playground

Trailhead course - Create a Role Hierarchy for a new Team Alignment - Getting error message even though it is created in playground

https://trailhead.salesforce.com/modules/data_security/units/data_security_roles

When I click on the "Check challenge" I'm getting the following error message:

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Challenge Not yet complete... here's what's wrong: 
The Training Coordinator role does not exist or it does not report to the correct role.
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My Trailhead Salesforce has been created properly,

https://cunning-goat-31466-dev-ed.lightning.force.com/one/one.app#/setup/Roles/home?a:t=1504713190100

To try to fix it, I deleted the roles I just created and re-added them again, but still getting this error message.

Please investigate and advise.
 
NagendraNagendra (Salesforce Developers) 
Hi Martin,

Sorry for this issue you are encountering.

May I suggest you please reach out to trailhead support team for a better and quick assistance on the above issue.

In order to raise a case with trailhead support team please login to the trailhead and enter trailhead.salesforce.com/help in the URL where you can post the issue so that the trailhead support team can look into it and can help you accordingly. Hope this helps.

Kindly mark this as solved if the reply was helpful.

Thanks,
Nagendra