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David HamburgDavid Hamburg 

Lightning Experience Rollout Specialist Challenge 4



Struggling with this step, I am not sure what the need refers to: 

As described in the requirements, customize Accounts so sales reps see a highlight of the details they care about most, while Paloma sees a highlight of the details she cares about.

Highlight panels  are defaulted by objects and  record types if you are using them. Has anyone that has passed this challenge give me some guidance 
 
Best Answer chosen by David Hamburg
David HamburgDavid Hamburg
Apparently in order to pass this question you have create the record type although I am not convinced that because one user in the org want to use it differently, I would create him a different record type considering this can be done in many other ways like grouping the fields he is interested in to the top of the page in a section. Creating a whole new record type sort of limit the other users from different profiles use the same accounts and see their highlights.

All Answers

David HamburgDavid Hamburg
Apparently in order to pass this question you have create the record type although I am not convinced that because one user in the org want to use it differently, I would create him a different record type considering this can be done in many other ways like grouping the fields he is interested in to the top of the page in a section. Creating a whole new record type sort of limit the other users from different profiles use the same accounts and see their highlights.
This was selected as the best answer
Bruce DixonBruce Dixon
David's solution worked fine for me.  I agree that setting up a separate record type seems overkill, but I guess if that's the only way to use multiple compact layouts, it'll have to do.