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sainath .chalamcherlasainath .chalamcherla 

Live Agent chat button : chat routing

Hi,

I have an requirement One agent should answer one customer at a time.

maximum chat capacity 2
queue overall size 5
routing type :leastactive

will above configurations helps me to achieve my requirement.

Thanks & regards
​sainath.
NagendraNagendra (Salesforce Developers) 
Hi Sainath,

May I suggest you please check with below link from the forums community which will further point you in the right direction with the above requirement. Hope this information helps.

Thanks,
Nagendra