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Lynn the AFTD SysAdmin pre-defining the Reply-to address for emails
We are using SF with the NPSP.
We send out Thank-you emails for received donations using the Send an Email button on the Activity History Related List on the Opportunities page. We need to be able to set the reply-to address to a group inbox, so when recipients reply to the emails they do not go to the users inbox.
I would either like to pre-set the Reply-to address or add a Reply-to address field to the Email Message:Send and Email page layout.
We send out Thank-you emails for received donations using the Send an Email button on the Activity History Related List on the Opportunities page. We need to be able to set the reply-to address to a group inbox, so when recipients reply to the emails they do not go to the users inbox.
I would either like to pre-set the Reply-to address or add a Reply-to address field to the Email Message:Send and Email page layout.