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Carsten BONOMOCarsten BONOMO 

Global search settings

Hello everyone,

I would like to make the contents of custom field unsearchable through global search but without preventing Support agents from reading the custom field.

For example the custom field is named Details and the customers name and surname are content for the Details custom field. Support agents should be able to read the contents of this Details field but without being able to find records while searching by name through global search. 

Thanks very much in advance!
GauravGargGauravGarg
Hi Carsten,

This link might you help you: https://success.salesforce.com/answers?id=90630000000Zj26AAC

Thanks,
Gaurav
Skype: gaurav6990
Carsten BONOMOCarsten BONOMO
Hi Gaurav,

Thanks for the quick reply! 
I already checked that link but that is to make a field searchable, whereas I want to make one UNsearchable.
GauravGargGauravGarg
ok Carsten. Will check more on this.