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Add an Or condition to a OldAccount Map
Hello everyone,
I have a trigger i am in the process of writing that works fine, i just want to add the stipulation that if the Fuzion_Status__c is changed from "Initial Phone Call' to "Closed" I don't want the trigger to fire and create the Case
Right now i have this Map that checks to see if the Fuzion Status has been changed to any of the other pick list values, i want it to still fire on any of the picklist values EXCEPT when it is changed to "Closed"
I have a trigger i am in the process of writing that works fine, i just want to add the stipulation that if the Fuzion_Status__c is changed from "Initial Phone Call' to "Closed" I don't want the trigger to fire and create the Case
trigger caseCheck on Account (After update) {
//Get all account and cases.
List<Account> allAccounts = new List<Account>([Select id,Fuzion_Status__c,(select id from cases where status in('New','On Service')) from account where id in :Trigger.new]);
List<Case> newCases = new List<Case>();
for(Account myAccount :allAccounts){
Account oldAccount = trigger.oldMap.get(myAccount.id);
if(oldAccount.Fuzion_Status__c == 'Initial Phone call' && myAccount.Fuzion_Status__c != 'Initial Phone call'){
if(myAccount.cases.isEmpty()){
Case c = new Case();
c.Accountid = myAccount.Id;
c.Type = 'ICM';
c.Origin = 'SHIP';
c.Division__c = 'Case Management';
c.Status = 'New';
c.RecordTypeId = '01236000000OJLq';
newCases.add(c);
}
}
}
if(!NewCases.isEmpty()){
insert newCases;
}
}
Right now i have this Map that checks to see if the Fuzion Status has been changed to any of the other pick list values, i want it to still fire on any of the picklist values EXCEPT when it is changed to "Closed"
if(oldAccount.Fuzion_Status__c == 'Initial Phone call' && myAccount.Fuzion_Status__c != 'Initial Phone call')
Daniel Zeidler (DZ)Could you just change that line to the following?