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Dana Clark Case Team related list
Hi,
I want to add the case team related list to the page layout for my community members but, with that comes a button where the community members can update those on the case team. While I'd like my clients to be able to see who else is copied on a case, I do not want them to have access to update the case team. Salesforce Support tells me that because the list is not customizable, I cannot remove that button. They suggested I post my question here. Anyone have any ideas? Or workarounds?
Thanks,
Dana
I want to add the case team related list to the page layout for my community members but, with that comes a button where the community members can update those on the case team. While I'd like my clients to be able to see who else is copied on a case, I do not want them to have access to update the case team. Salesforce Support tells me that because the list is not customizable, I cannot remove that button. They suggested I post my question here. Anyone have any ideas? Or workarounds?
Thanks,
Dana