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Fotini Cassio
Lead Settings and Lead Assignment Rule not working for New Leads from our Website
I set the lead settings to specify default lead behavior for our organization by setting a user as the default Lead Owner for all leads that come into our Org. I also created a lead assignment rule to set the default owner under certain criteria and still they are not converted to the lead owner?
All the new leads from our website come with the default name that is speciffied in the code to send the lead to our Salesforce Org (which is not the same as the Salesforce default Lead owner). Salesforce is not changing the ownership when it creates the new lead?
This has been an issue that Salesforce Tech Support has been working on for over a month and no answers. They finally told me to post here for help. HELP!!!!
Thanks!
All the new leads from our website come with the default name that is speciffied in the code to send the lead to our Salesforce Org (which is not the same as the Salesforce default Lead owner). Salesforce is not changing the ownership when it creates the new lead?
This has been an issue that Salesforce Tech Support has been working on for over a month and no answers. They finally told me to post here for help. HELP!!!!
Thanks!
May I suggest you please refer the below link for reference.
- https://success.salesforce.com/answers?id=90630000000DNbUAAW
ThanksRahul Kumar