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balaji aluri 16balaji aluri 16 

Issue on Duplicate Rules

Hi,
i have created one duplicate rule on Account for Email uniqueness. But when i try to save an account record with duplicate email am recieving anunexpected error as follows. Pls go through follwing screenshots for rsference.
User-added imageUser-added imageUser-added image

Quick answer would be appreciated.

Thanks,
Balaji A
 
Dheeraj VarmaDheeraj Varma
Hi Balaji,

I tried a similar rule in my salesforce, it worked fine. I set the rule to check for duplicate phone numbers similar to how you checked for duplicate emails. The error in the screen shot states that you missed a required filed, please make sure that all the required fields are populated in the page before saving.

If the error still continues, please share any extra info that you have. 

Regards,
Dheeraj Varma