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sreeknath pallasreeknath palla 

Certificate is not generating from the Drawloop for salesforce


We are using nintex drawloop for generating the certificate for applicaiton in salesforce but certification generation was not happened.We are using outbound message for generating the certificate when the field status is equal to 'generating'.We checked in the debug logs but we are not finding anything.We are using service account for generating the certificate.Please suggest me what is the reason for certification is not generating from drawloop.
NagendraNagendra (Salesforce Developers) 
Hi Sreekanth,

Sorry for this issue you are encountering.

I wasn't able to find similar reports here with recommendations. In case you don't receive any other response, may I suggest you please reach out to Nintex Drawloop support to see if they can give you more advice.

Hope this helps.

Thanks,
Nagendra