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Bernard Philipsen 6
Work a Lead in the Lead Workspace
Hi,
I'm trying to finish this challenge (Work a Lead in the Lead Workspace),. However i am missing the 'new event' - tab. I see Task, call and email, but there's isnt a fourth tab for event. Any suggestions? Thx in advance.
Kins regards, Bernard Philipsen
I'm trying to finish this challenge (Work a Lead in the Lead Workspace),. However i am missing the 'new event' - tab. I see Task, call and email, but there's isnt a fourth tab for event. Any suggestions? Thx in advance.
Kins regards, Bernard Philipsen
All Answers
You have to add 'new event' quick action in the 'Quick Actions in the Salesforce Classic Publisher', in the page layout
Switch to Salesforce classic -> Open 'Leads' tab -> Open your lead record ('Shelley Major') -> click on ' Edit Layout ' -> click on 'Quick Actions' (on the top left) -> search 'New Event' action -> drag and drop this action in the 'Quick Actions in the Salesforce Classic Publisher' -> Save the changes
Let me know if this solves the problem
Thanks
Ignacio
Maybe what you want to do is 'Log a call' action
is it that or is a custom one which you have created?
Thanks for aal your help!
Thanks
Ignacio
Thx, Bernard