Apex Code Development You need to sign in to do that
Don't have an account?
NevDev Integration Into Avaya IP Office 500
Hi guys,
I have a business requirement whereby we need to integrate an Avaya system into Salesforce. The system is an Avaya IP Office 500, and this will be built as part of a service cloud implementation.
How difficult is it to integrate into Avaya using the Open CTI which is available, and is there anything that I need to be aware of in respect to risks involved before I beging this?
I have a business requirement whereby we need to integrate an Avaya system into Salesforce. The system is an Avaya IP Office 500, and this will be built as part of a service cloud implementation.
How difficult is it to integrate into Avaya using the Open CTI which is available, and is there anything that I need to be aware of in respect to risks involved before I beging this?