+ Start a Discussion
Srinivas Bandi 4Srinivas Bandi 4 

Salesforce Logon Challenge

Hi,
One of  Salesforce user having difficulty while logging as they keep getting the verification code.
when they login
Connecting VPN versus to desktop requiring re-verification
Also, every time user will have new Citrix session which also requiring re-verification

any workaround to stop verification code for this user 

Thanks in advance 


 
Rahul KumarRahul Kumar (Salesforce Developers) 
Hi Srinivas,
  • Please, can you share the "userName" of the Account by which you trying to log in to Salesforce Org. so that we can look into it and do needful.
Thanks
Rahul Kumar