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Kelly Kanches 6Kelly Kanches 6 

Omni-Channel Report Type Trailhead

I followed this module to the exact "t" and I am still getting this error 
https://trailhead.salesforce.com/modules/service_omnichannel/units/service_omnichannel_supervisors
Challenge Not yet complete... here's what's wrong: 
The report does not appear to be using the Omni-Channel Reports report type.

Attached screen shots to show I followed steps
User-added image
User-added image
What am I missing here? 
I saved the report to the public folder and also ensured I logged in with the correct org.
 
Amit Chaudhary 8Amit Chaudhary 8
Try to loggout and try again
MalgorzataMalgorzata
I encountered similar problem with Salesforce Trailhead & Developer Edition Org that has namespace assigned. Trailhead is not working for organization having namespaces. As a workaround in Trailhead setup I used another Developer Edition Org (used only for trailhead training)  for the same trailhead profile in order not to loose previous badges. 
In addition,  in my case, I created namespace for training purposes. However I can't not remove it. There has been proposal done to add this possibility :
https://success.salesforce.com/ideaview?id=08730000000BqjiAAC
Let's hope we won't need to come to that and there will be an evolution of trailhead to support namespaces and therefore to have the possibility to define your org namespace in Trailhead or make trailhead retrieve it dynamically.