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Laura GrimesLaura Grimes 

soqlQueryMore failed - An unexpected error occurred. Please include this ErrorId if you contact support: 1957241660-3382 (-499093932)

Hi,

Our marketing team is recieving the following error related to marktosync and salesforce integration: 

soqlQueryMore failed - An unexpected error occurred. Please include this ErrorId if you contact support: 1957241660-3382 (-499093932)

User-added image

Any ideas on how I can figure out what's causing the issue?  

Thanks!!
Daniel BallingerDaniel Ballinger
That is a GACK response. See What Is A Gack? (https://developer.salesforce.com/blogs/engineering/2015/02/gack.html)

You will need to raise a Salesforce support case to determine the underlying cause.