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Vin. Round Robin Formula including Quality Lead criteria
Hi,
I have a lead assignment rule based on a basic Round Robin formula so all my leads are assigned evenly between my users.
I would like to continue with leads evenly assigned but in addition I want to take the Lead Quality into consideration.
As to say, I would like my users not only to have the same number of leads assigned but also the same number of leads with 5 stars quality and leads with 4 stars quality and so on.
Could someone tell me how to change my round robin formula to include this please?
Thanks.
I have a lead assignment rule based on a basic Round Robin formula so all my leads are assigned evenly between my users.
I would like to continue with leads evenly assigned but in addition I want to take the Lead Quality into consideration.
As to say, I would like my users not only to have the same number of leads assigned but also the same number of leads with 5 stars quality and leads with 4 stars quality and so on.
Could someone tell me how to change my round robin formula to include this please?
Thanks.