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Anupama@28 Approval notifications are not included in Compliance BCC Emailbox
Hi,
We have set an approval process as below
Initial Submission Actions
Send email notification where Recepient is 'A' Additional emails include 'B' email address
Approval Steps
- Step1
Submit to 3 approvers 'P','Q','R'
-Step2
Submit to 1 approer 'X'
When an record is submitted for approval, initial submission action happens the emails are captured in Compliance BCC emailbox, but the email notifications sent to Approvers 'P','Q','R','X' are not captured in Compliance BCC emailbox, what would be the reason?
Thanks in advance,
Anupama
We have set an approval process as below
Initial Submission Actions
Send email notification where Recepient is 'A' Additional emails include 'B' email address
Approval Steps
- Step1
Submit to 3 approvers 'P','Q','R'
-Step2
Submit to 1 approer 'X'
When an record is submitted for approval, initial submission action happens the emails are captured in Compliance BCC emailbox, but the email notifications sent to Approvers 'P','Q','R','X' are not captured in Compliance BCC emailbox, what would be the reason?
Thanks in advance,
Anupama