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Balaji BondarBalaji Bondar 

How to reset password for salesforce internal users on Community?

is there any way to reset password for salesforce internal users on Community?currently internal salesforce users(not community users) users are not receiving emails.
NagendraNagendra (Salesforce Developers) 
Hi Balaji,

I tested this on my DEV ORG and unfortunately I am not able to see this behavior.

Internal salesforce user can login only after Lockout effective period is over or the account is unlocked by a system admin. If you want to implement same password policies for internal salesforce users of community please check the below.
 
Setting for the ORG:
Maximum invalid login attempts : 3
Lockout effective period: Forever(must be reset by Admin)
 
What happens for my Customer Portal user is the following:
When I hit the 3 password attempt limit and try to send myself a reset password email : Email doesn't come through and only the Admin is able to unlock my Portal account for me to login again.
 
Could you confirm if the above setting is similar in your ORG?

Mark this as solved if it helps.

Best Regards,
Nagendra.p