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Angel Montiel Process builder criteria is not working
Hello guys:
I made a simple process to send an email alert, but it is not working.
I have this custom object called X3C__c that has a lookup field to Accounts. Once a record of X3C is created and it has a specific account, called Online Account, an email notification is supposed to be sent to a specific email addres.
I know the criteria isn't working because when I set to "no criteria, just execute the actions" the email is sent.
Here's a pic of the critria.
The translation would of the field would be X3C__c.Account__r.Id
Hope you can help me out!
I made a simple process to send an email alert, but it is not working.
I have this custom object called X3C__c that has a lookup field to Accounts. Once a record of X3C is created and it has a specific account, called Online Account, an email notification is supposed to be sent to a specific email addres.
I know the criteria isn't working because when I set to "no criteria, just execute the actions" the email is sent.
Here's a pic of the critria.
The translation would of the field would be X3C__c.Account__r.Id
Hope you can help me out!
Try doing the following instead
X3C__c.Cuenta__c Es igual a ...
Also check the id value
You might also want to check when the process should start
Hope this helps!
AM
[X3C__c].Cuenta__c