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How to set up a custom link that helps the user send an email to a public group or queue?
Requirements of the custom link are to take the user to an email screen where the email is addressed to a public group or queue. We have launched an internal community that houses our Ideas object. We need to add a custom link in the home page sidebar that allows the user to send a comment to the Idea Moderators public group. The purpose for this link is to give our employee community members a way to flag ideas they want to bring immediate attention to the Moderators only, in cases where the idea is exceptional, or questionable, and it needs immediate review. This may require building a VF page and trigger, but I am not a developer yet and would need some help to build the VF page and trigger.
http://www.crmsalesforcetraining.com/creating-send-an-email-button-on-the-home-page/