function readOnly(count){ }
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
+ Start a Discussion
Ben BenderBen Bender 

New sandbox will not let me login

I created a new sandbox and tried to log into it.  I used my production password but it did not work.  When I try to have salesforce email me my new password setup routine I don’t receive the email.  My thought is that the email the new sandbox has is not my correct email.  It appends the name of my sandbox to the end of it.  I saw this before.  Our other admin could get into the last sandbox and fix my email for me, however he cannot get in this time.  Any ideas how to get around this salesforce bug?
 
Jagan ReddyJagan Reddy
Hey Ben,

If you refresh a sandbox, you will receive email from salesforce once that refresh is completed and you are able to login.

if you are still unable to login please raise a case with salesforce support to get into that box.


Thanks,
Jagan
+91-8147430401