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Hari N 20Hari N 20 

Auto Case Close

Hi
I have a checkbox in case. When I checked this checkbox, I want to automatically close the case after one day.
Please suggest me how to do it?
I tried using new task, but it is not working.

Thanks in Advance

Regards
Hari
Best Answer chosen by Hari N 20
Preya VaishnaviPreya Vaishnavi
create a workflow rule on a case with condition whenever a record is created, and any time it's edited to subsequently meet criteria
Create a time dependent action which is field update , change the status of the case to closed in the time dependent workflow action by adding a time trigger and setting the number of days as 1 day after the rule trigger date

All Answers

buggs sfdcbuggs sfdc
HI Hari,

You can try with workflow rule,using Time-Dependent Workflow Actions

hope this helps you..mark it as best answer if this resolved your issue...

thanks
Preya VaishnaviPreya Vaishnavi
create a workflow rule on a case with condition whenever a record is created, and any time it's edited to subsequently meet criteria
Create a time dependent action which is field update , change the status of the case to closed in the time dependent workflow action by adding a time trigger and setting the number of days as 1 day after the rule trigger date
This was selected as the best answer