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Michael Machado 22Michael Machado 22 

Predictive Vision Service Sign Up

Having trouble with the sign-up process for the new Predictive Vision Service?  Please let us know here and we will work to help you through the process.  

Thanks!
 
phoenix7788phoenix7788
Your access token response:

{"message":"Invalid JWT token"}

How can i get JWT token by jwt.sh?
Michael Machado 22Michael Machado 22
Hi, So you have Followed these steps found in the docs here and below? : http://docs.metamind.io/docs/set-up-auth

Also, Please let me know if you are you using a windows device? 


Follow these steps to use the jwt.sh script to generate a JWT token.
Navigate to https://github.com/MetaMind/api-utils.
Clone the repo by using this command.
git clone https://github.com/MetaMind/api-utils
Run the script using this command. To run this command, you must have these components installed: jq, git, and Java JDK.
<key_file>—Replace with the name of the .jks keystore file you exported from Salesforce.
<email_address>—Replace with the email address you used to sign up for an account.
<expiration_in_seconds>—Replace with the number of seconds the token is valid. An hour is 3600 seconds.
Text
./jwt.sh <key_file>.jks <email_address> <expiration_in_seconds> https://api.metamind.io
For all passwords that you're prompted for, enter the password you created when you exported the keystore file.
After the script completes, you'll see a response similar to this. After you run the script, make a note of your token because you’ll use it to call the API.
Lajos Kelemen from TampereLajos Kelemen from Tampere

Hi,

I'd like to retry the predictive vision service as my previous trial failed (See the thread https://developer.salesforce.com/forums?id=9060G000000XcE2QAK ).
hen I click on the signup link (  https://api.metamind.io/signup ) I get an error.

"An error occured while serving your request.
Email already registered"

The prerequisites states: Set up your account, Find your key file.
So I suppose I should have the key file predictive_services.pem. Where do I find it? It is not found in my development org nor on my computer.

Please help!

Thanks

Michael Machado 22Michael Machado 22
Hi Lajos- We have removed your previous account so you can try the new set up process from the beginning. Please reference our latest documentation and let us know if you are still running into an error. 

Thanks,
MM
Lajos Kelemen from TampereLajos Kelemen from Tampere
Hi,

I signed up again and got the predictive_services.pem but when I go to the URL (http://docs.metamind.io/v1/docs) there is nothing there (it says
"There's nothing here, yet.").
What is the URL for continuing the process?

Thanks
Lajos 
Michael Machado 22Michael Machado 22
Sorry for the confusion- please reference this docs link: https://metamind.readme.io/v1/docs

And we have a new UI for creating a token here: https://api.metamind.io/token

If you have a problem still- Please let us know.
Lajos Kelemen from TampereLajos Kelemen from Tampere
Hi,

It works fine now. Small problem: if you want to use slurp.sh then it refers to uuidgen which I don't have on my windows laptop. Anyway I managed to upload the images using curl.

Thanks
Lajos
Michael Machado 22Michael Machado 22
Thanks Lajos, glad you were able to get started. We will have a new zip upload feature coming soon that will remove the need for Slurp.sh while enabling you to upload an entire dataset through a single command. *--* *Michael Machado* *Director of Product* *MMachado@Salesforce.com * (650) 546-1470
Lajos Kelemen from TampereLajos Kelemen from Tampere
Sounds good:) Wiil there be non-image based predictions too ? Like the ones shown here:
http://predictionio.incubator.apache.org/gallery/template-gallery/
If there will be language based predictions will it be only for the English language?

Thanks
Lajos
Vivian Chak 10Vivian Chak 10
Hi, I was following the documentation to download the private key, but it seems that the "download key" button doesn't work in IE. I'm wondering if there is a workaround for this? Thanks
Roshan 99Roshan 99
Hi,  

I am new to Salesforce Einstein and was trying to follow the trail head

And I am getting error at the very initial step(1,2 and 3) while attempting to sign up using salesforce  at https://api.metamind.io/signup
Error Message is :  "An error occured while serving your request" 
and all subsequent attempts give the error "An error occured while serving your request
Email already registered" 


I have tried with multiple Salesforce logins but getting the same error for all of them.
Is anyone getting this error? Please advice and help on this.

My salesforce Username: rdash212@gmail.com 

Thanks,
Roshan
S Digal 4S Digal 4
Hi Team

I am facing the similar issue while signing up via my salesforce developer edition credential. How you guys fixed it?

The error message below,
Error message
Could you tell the steps to fix it.

Thanks
SD
MarkusFehrMarkusFehr
Hi Team,

having the same problem as described in the 2 posts above:

An error occured while serving your request
Email already registered


User is mfehr@dev.trailhead.1016.com

Could you please check what is going wrong?

Thanks Markus
Vivian Chak 10Vivian Chak 10
It looks like you are only allowed to register once per email regardless of which developer account you use; I got around this by using another email address and linking the resulting playground to my Salesforce Trailhead account. Worked out fine and got my badge. Or maybe someone here can manually reset it for you. Vivian Chak
Roshan 99Roshan 99
Hi Vivian, User-added image
When I try with a new email id its giving error like this. Hence I believe there is some proble with the authentication process or resource availability.
Hope someone can clarify. 
Regards,
Roshan
MarkusFehrMarkusFehr
Same problem as Roshan. I changed my email address to a new one and got the same error as he/she did.
For the badge it does not matter - you can still verify the challenge and succeed this and all further steps of the trail.
But it would be nice to run the service as designed in the course.
Michael Machado 22Michael Machado 22
Hi All.  I apologize for the temporary issue with sign-up.  We are looking into the problem and will update this forum as soon as a fix is made.

Thank you for your patience.

Michael Machado
Salesforce Einstein
Michael Machado 22Michael Machado 22
Thanks again for your patience, the issue has now been resolved and we apologize for the inconvenience.  If you signed up w/in the past 24 hours, we have reset your account. You can now restart the sign-up process by navigating to https://api.metamind.io/signup.  Please respond here if you have any further issues.

Thanks,
Michael
Roshan 99Roshan 99
Hey Michael, 

It worked!!  Thanks a lot.  Appreciate your quick response. 

Best Regards,
Roshan
Joseph Daily 29Joseph Daily 29

It is not working again. 

 

Joseph Daily 29Joseph Daily 29
username: joseph.daily@trailhead.com
email: joseph.daily@careerbuilder.com

 
Michael Machado 22Michael Machado 22
What error did you receive?
Joseph Daily 29Joseph Daily 29
User-added image
Michael Machado 22Michael Machado 22
You can only sign up with one email.  Would you like to delete your previous account and all the data/models that pertain to it?
Joseph Daily 29Joseph Daily 29
No thanks, but I appreciate it.
John Zhao 4John Zhao 4
Hi, I'm trying to generate the authentication token from https://api.einstein.ai/token using my sf login id and the .pem file. However it keeps saying:
Error:{ "message": "Account (john.zhao@slalom.com.sfacademy) not registered" }

It was working in the past and it just stopped working. I tried to sign up again but it says my email is already registered.

I've also tried the old endpoint https://api.metamind.io/token and it is the same error.

Please let me know what I need to do to get the token. Again, I was able to use einstein vision and generated tokens in the past, but it just stopped working from a few days ago.
Michael Machado 22Michael Machado 22
Your email your provided to create your account is different. `john.zhao@slalom.com` not `john.zhao@slalom.com.sfacademy`

Thanks,
Michael
상협 이상협 이
thanks Michael.

Access token is check based on email address. not username.
set email address to jwt.sub

thanks
Vaibhav RawatVaibhav Rawat
Hi Team

I am facing the similar issue while signing up via my salesforce developer edition credential. How you guys fixed it?

The error message below,

User-added image
Could you tell the steps to fix it.

Thanks
Sachin RamachandranSachin Ramachandran
Hi Vaibhav,

Thanks for reaching out to us. To investigate the issue, please share the email that you have used for registering, also please corifm that you have not used the same email id to create an another einstein.ai account in the past.

Thanks,
Sachin
Ruijiao GuoRuijiao Guo
I'm tring to sign up an account of Einstein Platform Service and also got an error:
An error occured while serving your request Please make sure to use your Force.com account.
Does anyone know how to solve the issue please?
User-added image
Thanks!
Sachin RamachandranSachin Ramachandran
Hi Zachary,

I'm an engineer at Einstein.ai
The error usually happens when an account is alreay created using the email id. Please confirm the email id you created for creating the account.

Thanks,
Sachin
Brenton MurrayBrenton Murray
Hi, I'm trying to access Einstein in my developer org. When I go to sign up for it though, I receive an error similar to those above (An error occurred while serving your request. Email already registered). I assume this means I already registered this email at some point, but have no idea when, and can't find any emails related to it. Can someone help me reset this? My user ID is 00515000006SG0x.
xiansheng chenxiansheng chen
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