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Kyriacos Theohari
Exporting a case with its related email and the attachments
Hi I need to know if the below scenario is possible as everything i have read so far says no.
I have a case with a email linked to it. The email also has attachments that are linked to it. What I would like to do is export all the related information out of Salesforce.
Is this possible?
I have a case with a email linked to it. The email also has attachments that are linked to it. What I would like to do is export all the related information out of Salesforce.
Is this possible?
Yes you can export data from salesfroce in to Excel file with all related information.
all you ned to do
From your Salesfroce Org go to Expport data
Select the Case and EmailMessage for attachment you need to tick the check box in second image below.
Hope this will work. mark Best Answer if its work for you.
Thanks
karthik
All Answers
Yes you can export data from salesfroce in to Excel file with all related information.
all you ned to do
From your Salesfroce Org go to Expport data
Select the Case and EmailMessage for attachment you need to tick the check box in second image below.
Hope this will work. mark Best Answer if its work for you.
Thanks
karthik