Apex Code Development You need to sign in to do that
Don't have an account?
Abhishek Purohit Create record type record's lookup with another record type's record in salesforce
Situation:
In a case object there are 2 record types namely 'case record' and 'problem ticket'.
The problem ticket's record needs to be associated with the case record's record such that one problem ticket record can have multiple case records of the 'case record type'.Also there needs to be the condition that when a problem ticket record's status is closed it must close all the case record's of 'case record type' associated with it using the flow.How can this be done?
Thank you in advance
In a case object there are 2 record types namely 'case record' and 'problem ticket'.
The problem ticket's record needs to be associated with the case record's record such that one problem ticket record can have multiple case records of the 'case record type'.Also there needs to be the condition that when a problem ticket record's status is closed it must close all the case record's of 'case record type' associated with it using the flow.How can this be done?
Thank you in advance