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Tristan JonesTristan Jones 

Visualforce embedded in page layout not showing for other users


Hi, 

I've got a page layout with a visualforce page embedded in it. If I view the page I can see the visualforce page rendered fine, if I use admin rights to 'login as user' I can see the page rendered fine in other people's accounts. The issue is that when users view the page on from their own accounts the visualforce doesn't render, but instead leaves a black X in the top left hand corner of the visualforce section. The rest of the page layout is displayed normally.  

I've given them access to the visualforce pages and I can't work out what's causing the visualforce component to render fine on my account but not on theirs. 

Any ideas? 

Best regards, 
 
Tristan 
Apoorv Saxena 4Apoorv Saxena 4
Hi Tristan,

If other user's profile have access to the visualforce page , then it could possibly be a browser issue.

Please refer to following links:

https://help.salesforce.com/HTViewSolution?id=000182262

https://success.salesforce.com/issues_view?id=a1p30000000T1LRAA0

Please mark this question as solved if this resolves your issue.

Thanks,
Apoorv
sandeep madhavsandeep madhav
Hi,

Please check profile, Page layout assignment
Tristan JonesTristan Jones
Thanks for your answers, guys. The issue was solved when I checked the "Available for Salesforce mobile apps and Lightning Pages" in the visualforce tab. They weren't using lightning or the mobile app so not sure why this made a difference but it did. 

Thanks,