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Sebastian Röder_CognizantSebastian Röder_Cognizant 

Marketing Cloud track individual Link and Send Email on Updated DE field?

Hi,
1. currently iam trying to track (update field in DE) when my subscriber clicks on a Link in an email i sended him.
Im using decision split (click tracking) but this feature tracks all links wich are in my email.

How can i just track one induvidual link ? I hguess i have to usw a Query but dont know where to start do you have a hint for me pls?#

2. Once the subscriber clicked the Link and the mentioned field is updated we want to shoot another email. But with Automation studio or journey Builder i cant do this as far as i know.

How can i send an email the moment a field in an DataExtension is updated?

Hope anybody can heplp me out.
Thank you
Best regards
Sebastian
 
NagendraNagendra (Salesforce Developers) 
Hi Sebastian,

Journey Builder can do this.

Add the Engagement Split Activity to your canvas after the email, select the 'Click' Message metric and then select the link within the email that you want to track.

You can then add the Update Contact Data Activity and the subsequent email Activity, so your Journey will look something like this:
User-added imageHope the information helps.

Kindly mark this post as solved so that it gets removed from the unanswered queue which results in helping others who are really in need of help.

Best Regards,
Nagendra.P