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Gbolahan Jolapamo Due Date on Case Object
Hi guys,
I have an urgent requirement. I want to create a check box on the case object and when this field is selected, the due date is 15 days from date selected (Today()+15).
How do I go about this requirement.
I have an urgent requirement. I want to create a check box on the case object and when this field is selected, the due date is 15 days from date selected (Today()+15).
How do I go about this requirement.
You can achieve that by creating a Workflow rule on Case Object.
Set the evaluation criteria as 'created, and any time it's edited to subsequently meet criteria'
Specify the rule criteria as checbox field equals true.
Then add a 'FIeld Update' workflow action to update Due Date to Today()+15.
Finally activate the workflow.
FOr more info on how to create a workflow, follow this link : https://help.salesforce.com/HTViewHelpDoc?id=workflow_rules_new.htm&language=en_US
Please mark this question as solved if this helps you!
Thanks,
Apoorv
All Answers
You can achieve that by creating a Workflow rule on Case Object.
Set the evaluation criteria as 'created, and any time it's edited to subsequently meet criteria'
Specify the rule criteria as checbox field equals true.
Then add a 'FIeld Update' workflow action to update Due Date to Today()+15.
Finally activate the workflow.
FOr more info on how to create a workflow, follow this link : https://help.salesforce.com/HTViewHelpDoc?id=workflow_rules_new.htm&language=en_US
Please mark this question as solved if this helps you!
Thanks,
Apoorv