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Revathi Muthukumar 10Revathi Muthukumar 10 

Unlock on Salesforce Knowledge Object

I have an approval process for Salesforce Articles. Once the author submits the article for approval, the approver has both "EDIT" and "Unlock record" buttons visible on the page layout.

When the approver clicks "Unlock Record", he/she gets "Insufficient privileges".

Is there a way to giver permissions to Unlock or remove this button from the Article page Layout 
Best Answer chosen by Revathi Muthukumar 10
NagendraNagendra (Salesforce Developers) 
Hi Revathi Muthukumar 10,

The unlock button only appears if the record is locked by entering the approval process or if the final approval/rejection actions are configured to lock the record. 
You don't do one of these, the button won't appear.

Currently, only the administrator can unlock or edit a locked/approved record

Here's the idea For more information on the same issue kindly check with this post from the success community which explains a couple of ways around this issue.
Kindly mark this post as solved if the information help's so that it gets removed from the unanswered queue and becomes a proper solution which results in helping others who are really in need of it.

Best Regards,
Nagendra.P