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VHUVHU 

Oracle Integration Error

We have an Oracle Integration with Salesforce that downloads Salesforce data into our Oracle EBS.  Everything has been working fine until recently when an error occurs. The ErrorID is 996290362-254461.  Does anyone know what this error means?  

Below is the entire error:
<?xml version="1.0" encoding="UTF-8"?>
<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<soapenv:Body>
  <soapenv:Fault>
   <faultcode xmlns:ns1="urn:fault.enterprise.soap.sforce.com">ns1:UNKNOWN_EXCEPTION</faultcode>
   <faultstring>UNKNOWN_EXCEPTION: An unexpected error occurred. Please include this ErrorId if you contact support: 996290362-254461 (-1160421231)</faultstring>
   <detail>
    <sf:fault xsi:type="sf:UnexpectedErrorFault" xmlns:sf="urn:fault.enterprise.soap.sforce.com">
     <sf:exceptionCode>UNKNOWN_EXCEPTION</sf:exceptionCode>
     <sf:exceptionMessage>An unexpected error occurred. Please include this ErrorId if you contact support: 996290362-254461 (-1160421231)</sf:exceptionMessage>
    </sf:fault>
   </detail>
  </soapenv:Fault>
</soapenv:Body>
</soapenv:Envelope>
 
SandhyaSandhya (Salesforce Developers) 
Hi,

I would suggest you  raise a case with salesforce support team with the error id.

support@salesforce.com

Please mark it as solved once this issue is resolved .

Thanks and Regards
Sandhya