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Abhinav Sharma 121Abhinav Sharma 121 

How I can access Salesforce LiveMessanger feature in my org. Can someone please suggest me the next steps?

How I can access Salesforce LiveMessanger feature in my org. Can someone please suggest me the next steps?
Best Answer chosen by Abhinav Sharma 121
SandhyaSandhya (Salesforce Developers) 
Hi,

If you are asking for Chatter Messenger within the org, then please refer below link.

https://help.salesforce.com/apex/HTViewSolution?urlname=How-do-you-enable-Chatter-Messenger&language=en_US
 
If it's about LiveAgent, please refer below link.

http://www.salesforce.com/eu/service-cloud/features/live-agent/
 
As far as I know Salesforce live messenger is still in beta vesrion please refer below link.

http://venturebeat.com/2016/10/06/salesforce-livemessage-will-let-service-reps-talk-with-customers-on-messenger-line-sms-wechat/
 
Hope this information helps you!

If this helps you please mark it as solved so that it will make available for others as a proper solution.

Thanks and Regards
Sandhya

All Answers

SandhyaSandhya (Salesforce Developers) 
Hi,

If you are asking for Chatter Messenger within the org, then please refer below link.

https://help.salesforce.com/apex/HTViewSolution?urlname=How-do-you-enable-Chatter-Messenger&language=en_US
 
If it's about LiveAgent, please refer below link.

http://www.salesforce.com/eu/service-cloud/features/live-agent/
 
As far as I know Salesforce live messenger is still in beta vesrion please refer below link.

http://venturebeat.com/2016/10/06/salesforce-livemessage-will-let-service-reps-talk-with-customers-on-messenger-line-sms-wechat/
 
Hope this information helps you!

If this helps you please mark it as solved so that it will make available for others as a proper solution.

Thanks and Regards
Sandhya
This was selected as the best answer
Abhinav Sharma 121Abhinav Sharma 121
@Sandhya:- Thanks for the details. Much Helpful.