How I can access Salesforce LiveMessanger feature in my org. Can someone please suggest me the next steps?

How I can access Salesforce LiveMessanger feature in my org. Can someone please suggest me the next steps?

October 25, 2016
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Best Answer chosen by Abhinav Sharma 121

Sandhya (Salesforce Developers)
Hi,

If you are asking for Chatter Messenger within the org, then please refer below link.

https://help.salesforce.com/apex/HTViewSolution?urlname=How-do-you-enable-Chatter-Messenger&language=en_US

If it's about LiveAgent, please refer below link.

http://www.salesforce.com/eu/service-cloud/features/live-agent/

As far as I know Salesforce live messenger is still in beta vesrion please refer below link.

http://venturebeat.com/2016/10/06/salesforce-livemessage-will-let-service-reps-talk-with-customers-on-messenger-line-sms-wechat/

Hope this information helps you!

If this helps you please mark it as solved so that it will make available for others as a proper solution.

Thanks and Regards
Sandhya

October 25, 2016
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This was selected as the best answer

Abhinav Sharma 121
@Sandhya:- Thanks for the details. Much Helpful.

October 26, 2016
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