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vijayprakashpj Email services not receiving all emails
Hello,
I have created an inbound email handler that processes XML email body. The email will be triggered by a third party application directly to Salesforce's email handler id. These emails are not being processed by Salesforce. However, Salesforce processes the email sent from my email account.
Also, I have my email domain and the third party app's email domain names in the Accept Email From setting.
I have set the failure scenario configuration as shown below:
I need help in finding out if the emails are actually being received by Salesforce.
-Vijay
I have created an inbound email handler that processes XML email body. The email will be triggered by a third party application directly to Salesforce's email handler id. These emails are not being processed by Salesforce. However, Salesforce processes the email sent from my email account.
Also, I have my email domain and the third party app's email domain names in the Accept Email From setting.
I have set the failure scenario configuration as shown below:
I need help in finding out if the emails are actually being received by Salesforce.
-Vijay
There are two 'Accept Email From' fields, one in the Email Services page and the other one in the Email Address configuration page. I had put my name in the second one which was why Salesforce was not accepting any emails from other email ids. My bad!
All Answers
Please check with this most popular blog from Jeff Douglas on email services which has relevant information on your requirement.Please go through the below links which might help you to accelerate with the above requirements.
- http://blog.jeffdouglas.com/2010/03/12/writing-an-inbound-email-service-for-salesforce-com/
- http://www.jitendrazaa.com/blog/salesforce/email-services-in-salesforce-with-simple-example/
Kindly mark this post as solved if the information help's so that it gets removed from the unanswered queue and becomes a proper solution which results in helping others who are really in need of it.Best Regards,
Nagendra.P
There are two 'Accept Email From' fields, one in the Email Services page and the other one in the Email Address configuration page. I had put my name in the second one which was why Salesforce was not accepting any emails from other email ids. My bad!
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