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Andrew Nelson 19
spell check anomaly
We've encountered a strange anomoly with Chrome's in built spell check & tasks.
When a user selects "send an email" button within a case, they page they are taken too Chrome highlights any spelling errors within the 'body', yet when "reply" is clicked next to and existing email within the case, an almost identical page appears, yet the spell check doesn't work.
Using Firefox Spell check works in both views, however we're running Google office & heading towards single Sign on, so need to stick with Chrome.
Any ideas on this?
When a user selects "send an email" button within a case, they page they are taken too Chrome highlights any spelling errors within the 'body', yet when "reply" is clicked next to and existing email within the case, an almost identical page appears, yet the spell check doesn't work.
Using Firefox Spell check works in both views, however we're running Google office & heading towards single Sign on, so need to stick with Chrome.
Any ideas on this?
As you said it works for Firefox, it might be Chrome browser issue.
I tried to research about this and found below links which have some solutions for chrome see if that can help you.
https://productforums.google.com/forum/?hl=en#!category-topic/chrome/report-a-problem-and-get-troubleshooting-help/_pP824Mt_5Q
https://productforums.google.com/forum/#!topic/chrome/s2oBd4tvi6g
https://help.salesforce.com/HTViewSolution?id=000181132
Hope this helps you!
Please mark it as Best Answer if my reply was helpful. It will make it available for other as the proper solution.
Thanks and Regards
Sandhya